Sense and respond to change in real time for people, things, and apps. Our mission is to shorten the time to communicate and act upon salient — most noticeable or important — events along the way. A timely response and optimal application of resources will produce value as well as improve workforce and customer satisfaction. Let us help you create value and satisfaction. Get smart!
Implement sensors on location to capture and raise salient events in real-time and timed intervals. Inform key personnel and processes in the best position to respond.
Create a digital network and connectivity to communicate vital information. This digital space is the infrastructure required to pass along information requiring a timely response.
Early recognition and a quick response. Two types of captured events require a quick response — events that create a loss of value and events that create an increase in value.
The optimal application of resources and a strong value proposition produce customer value and satisfaction. Let us help you optimize resources to increase value and satisfaction. Get smart!
Sensors on location capture and raise events in real-time and at timed intervals.
A digital network and connectivity create a digital space; key personnel and processes are informed of notable events.
Key personnel and processes respond to notifications and alerts — the goal is early recogniton and a quick response.
March 1999 — Bill Gates"A manufacturer or retailer that responds to changes in sales in hours instead of weeks is no longer at heart a product company, but a service company that has a product offering."
Bill Gates
"Business at the Speed of Thought: Using a Digital Nervous System" 1999 Very few companies are using digital technology for new processes that radically improve how they function, that give them the full benefit of all their employees' capabilities and that give them the speed of response they will need to compete in the emerging high-speed business world. Most companies don't realize that the tools to accomplish these changes are now available to everyone.
First Printing — March 1999
Peter Lucas, Joe Balley,
Mickey McManus"Trillions – Thriving in the Emerging Information Ecology" 2012 Entire industries will be born and others will be laid to ruin as our society navigates this journey. There are already many more computing devices in the world than there are people. In a few more years, their number will climb into the trillions...But more significant than mere numbers is the fact we are quickly figuring out how to make those processors communicate with each other, and with us.
First Printing — September 2012
Jeff Gothelf, Josh Seiden
"Sense & Respond: How Successful Organizations Listen to Customers and Create New Products..." 2017 Digital technology is changing everything about business today. Why? Because it gives organizations the ability to build continuous two-way communication into every customer touch point...We’re in the midst of a revolution...Now, organizations are emerging, and thriving, based on their capacity to sense and respond instantly to customer and employee behaviors.
First ebook Edition — February 2017
"I have the simple but strong belief," Gates writes.
"How you gather, manage, and use information will determine whether you win or lose."
Contact us today, for a no obligation consultation,
to help you create value and satisfaction!
Text, call or email and get smart today!
